Returns & Exchanges
At GORGIE, we want you to love every sip, but due to the perishable nature of our beverages, we cannot accept physical returns of opened or unopened cans. If you experience an issue with your order, please contact us within 14 days of delivery for a replacement or a full refund.
Contact Support
Email our customer care team at hello@getgorgie.com with your order number and a brief explanation of the issue.
Provide Documentation
Attach a photo of the product and the packaging if the items arrived damaged or if the wrong flavor was delivered.
Review Process
Our team will review your request within 48 hours to determine eligibility for a refund or a complimentary replacement shipment.
Resolution
Once approved, refunds are processed back to your original payment method within 5-7 business days, and replacements are shipped immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing